Practical Live Training for Aspiring & Existing Hotel & Hospitality Childcare Providers
Hotel & Hospitality Childcare is professional childcare delivered for families staying in hotels, resorts, serviced apartments and other hospitality settings where parents may need trusted childcare during their stay.
Unlike childcare delivered in a family home or traditional childcare setting, hotel childcare takes place inside somebody else’s property and brand. Guest expectations, unfamiliar rooms, hotel procedures, access arrangements, safeguarding, confidentiality, safety and the relationship between the provider, family and property all need to be managed professionally.
The KL Childcare Academy Hotel & Hospitality Childcare Workshop Series gives you the opportunity to explore this specialist area of childcare through focused, practical live training.
Whether you are curious about Hotel & Hospitality Childcare, developing a new service or looking to strengthen an existing childcare business, you can choose the workshop that is most relevant to you.
You do not need to complete the full series. Attend one workshop, several workshops or progress to the complete Hotel & Hospitality Childcare Specialist Programme.
How the Workshops Work
Each Hotel & Hospitality Childcare workshop is designed as a focused, practical learning experience that you can attend independently.
£99 per workshop
2 Live Zoom Sessions
90 Minutes Per Session
3 Hours of Live Instructor-Led Training
1 Month Workshop Access
Practical Learning Activities & Resources
Certificate of Workshop Completion
Choose one workshop that meets your current need, attend several workshops over time, or use the series as an introduction before progressing to the complete Hotel & Hospitality Childcare Specialist Programme.
Each workshop focuses on a different stage of developing and operating a professional Hotel & Hospitality Childcare service.
Choose Your Workshop
Workshop 1
Understanding Hotel & Hospitality Childcare & Finding Your Market
Learn what professional Hotel & Hospitality Childcare involves, what changes when childcare is delivered inside somebody else’s property and brand and the different ways hotel-childcare services can be structured.
You’ll also begin exploring the market around you — including different guest types, hotels and hospitality settings, Service Formats and Client Routes — helping you identify where your childcare skills could fit and the type of Hotel & Hospitality Childcare service you may want to develop.
£99 · 2 Live Zoom Sessions · 3 Hours Live Training
Workshop 2
Caring for Children in Hotels & Understanding Your Capacity
Explore what changes when caring for children inside unfamiliar hotel environments — including settling, routines, babies, safe sleep, feeding, allergies, medication, personal care, illness, additional needs and supporting children who may be tired, excited or away from their usual environment.
You’ll also look realistically at your own availability, energy, personal-safety boundaries and Delivery Configuration, helping you understand what you can safely and professionally offer now and what may need further development.
£99 · 2 Live Zoom Sessions · 3 Hours Live Training
Workshop 3
Building Your Hotel Childcare Service, Compliance & Business Foundations
Learn how to turn your Hotel & Hospitality Childcare direction into a more structured professional service — including choosing your Service Formats, understanding different business and Client Route arrangements, developing packages, defining inclusions and exclusions and creating the first version of your Business Blueprint.
You’ll also explore the registration, insurance, credentials, policies, contracts, supplier-documentation, privacy and business-setup questions that may apply depending on how and where your childcare service is delivered.
£99 · 2 Live Zoom Sessions · 3 Hours Live Training
Workshop 4
Safeguarding, Hotel Safety & Pricing Your Service
Strengthen the systems needed to deliver Hotel & Hospitality Childcare safely and professionally, including safeguarding, professional boundaries, room and property safety, fire and evacuation, Ratios & Capacity, allergy management, emergency response, missing-child procedures and incident recording.
You’ll also explore how the real requirements of a booking — including Service Format, hours, staffing, setting, travel, overnight care and Delivery Configuration — affect your costs and help you build a more structured and sustainable pricing approach.
£99 · 2 Live Zoom Sessions · 3 Hours Live Training
Workshop 5
Marketing Your Hotel Childcare Service & Turning Enquiries Into Safe Bookings
Learn how to position your Hotel & Hospitality Childcare service professionally for both guests and properties, prepare guest-facing materials and property-facing supplier information and build relationships with hotels through different Partnership Outreach Routes.
You’ll also learn how to move an enquiry — asking the right questions, understanding A, B1 and B2 arrangements, identifying information gaps and red flags, preparing quotes and terms, managing changes and preparing appropriately before a booking moves forward.
£99 · 2 Live Zoom Sessions · 3 Hours Live Training
Workshop 6
Preparing, Delivering & Completing Hotel Childcare Bookings
Learn how to move from an agreed booking into organised preparation and professional delivery using the KLCA Service Cycle. You’ll explore Day-Before Confirmation, Professional Readiness, booking-specific kit, property arrival and supplier sign-in, the KLCA Room & Club Safety Check, Handover-In, settling children and managing last-minute changes.
You’ll then work through care delivery inside a live hotel environment, common booking complications, incident recording, Handover-Out, complaints, service recovery and professional follow-up — helping you develop a repeatable system for preparing, delivering and completing future Hotel & Hospitality Childcare bookings.
£99 · 2 Live Zoom Sessions · 3 Hours Live Training
Ready to Enrol?
Check Your Live Class Dates Before Booking
Choose the workshop you would like to attend and review the available live Zoom class dates before completing your enrolment.
Each workshop includes two live Zoom sessions, so please check that you are available for both session dates before making your payment.
Download or view the KLCA Learner Calendar to see the upcoming workshop dates and choose the option that works best for you.
What Happens After You Enrol?
Shortly after your payment has been confirmed, you will receive information about accessing your KLCA Learner Portal and preparing for your workshop.
Your learner information will include:
• Live Zoom joining details
• Confirmed workshop dates and times
• Learner Calendar
• Learner workbook
• Workshop resources
• Practical activities
• Templates and downloads
• Instructor announcements
• Support information
We look forward to welcoming you to KL Childcare Academy and supporting you as you build your skills, confidence and service — one practical stage at a time.
Want the Complete Hotel & Hospitality Childcare Pathway?
The standalone workshops are designed for focused learning around individual Hotel & Hospitality Childcare topics.
If you want to develop your knowledge and service through the complete pathway, the Hotel & Hospitality Childcare Specialist Programme takes you through the full journey — from understanding the market and caring for children professionally inside hotel environments to building your service, compliance foundations, pricing, property partnerships, booking systems and end-to-end professional delivery.
The full programme also includes personalised guidance and KLCA’s structured programme work, Business Portfolio development and assessment pathway to help you build your Hotel & Hospitality Childcare service progressively as you learn.